Sienna

Our Kwik_Wiks are made of high grade ABS plastic.

Please allow 3-5 business days to process, pack and send out your order. We will always work as fast as we possibly can to get your order packed and dispatched within 2-3 days, but sometimes when there is a large amount of orders, this can take a little more time, so please be patient with us.

If you would like to cancel your order, you can do so as long as it has not been lodged and dispatched yet. The quickest way to get in touch to do this is by Instagram message and email. 

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.To be eligible for a return, your item must be in the same condition that you received it, unused, undamaged, and in its original packaging. You’ll also need the receipt or proof of purchase.To start a return, you can contact us at kwikwik@gmail.com or send us a message on our Instagram account, https://instagram.com/kwikwik01?igshid=YmMyMTA2M2Y=.

Please note that all returns for change of mind or wrong item, will incure a 20% restocking/admin fee and postage is at your cost.

Returns will need to be sent to the following address:
KwikWik
PO BOX 506
Pascoe Vale
Melbourne, VIC
3044

Items sent back to us without first requesting a return will not be accepted. 

You can always contact us for any return question at kwikwik@gmail.com.

Damages and issues :

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can fix the issue quickly. We will then issue you with a return label for the goods. 

Exceptions / non-returnable items:


 

Unfortunately, we cannot accept returns on sample packs and sale items for change of mind. If you have ordered the wrong size, we can exchange only. Gift cards are also non refundable. 
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Kwik_Wik discs currently come in 7 sizes, and fit most jars on the market. You can refer to the sizing chart for reference. The diamter measurement in the chart is referring to the outer diameter of your jar, so make sure you measure your jar correctly before ordering. we have a sample pack you can purchase to try all of the available sizes.

IMPORTANT:

DO NOT USE HEAT GUN ON KWIK_WIKS, AS THEY WILL BEGIN TO WARP AND GET DAMAGED.

Hand wash with warm soapy water when needed, or simply just wipe with a wet wipe.